MyConstruct Pty Ltd (ABN: 56 624 020 702).
Definitions used in this policy
‘Personal information’ is any information or opinion (including information or an opinion forming part of a database) whether true or not, and whether or not recorded in material form, about an individual whose identity is apparent, or can reasonably be ascertained from, the information or opinion..
Personal information can include business information where it identifies an individual. Employee records, although they contain personal information, are covered by certain exclusions under the Privacy Act 1988 (Cwlth) and are treated differently to other personal information.
1. Your rights
MyConstruct Pty Ltd seeks to comply at all times with the provisions of the Privacy Act 1988 (the Act) and other laws regulating the collection, storage, quality, use and disclosure of personal and sensitive information, ensuring that you are given certain rights in respect of this information.
MyConstruct has adopted the Australian Privacy Principles (APP) published by the Office of the Australian Information Commissioner – a copy of which is available on request – and operates in accordance with those principles.
1.1 Individual Rights
2. Collection of personal information
MyConstruct chiefly obtains personal information – including sensitive information – from you as a purchaser or user of MyConstruct products, services and websites. Should you not provide, or provide inaccurate information, your products and services application may be unable to be processed.
In addition, MyConstruct routinely receives or obtains personal information about third parties (which can include you) from from members of the public and from public records.
Personally identifiable information is including, but not limited to.
The information that we collect will only be used to contact or identify you and you retain the individual rights to personal data management as listed in this policy.
All such information will, or may, be used for any or all of the following purposes:
4. Correction of personal information
MyConstruct endeavours to take all steps reasonable to confirm the accuracy and completeness of personal information which it holds, at the time this information is collected, used or disclosed.
MyConstruct' users can access and update their personal information online at myconstruct.com with the secure login and password provided with your subscription. As a customer you may also advise MyConstruct directly of a change or correction to your personal information. MyConstruct will update its records to reflect the correct personal information.
5. Your consent
In supplying personal information, you agree to any or all of the above uses of your personal information that you supply to MyConstruct. You also agree to similar use of other personal information that we may obtain about you from other sources mentioned above.
Subject to the Act, if MyConstruct acquires any of your personal information in other ways, or if MyConstruct uses your personal information for purposes other than those listed above (or purposes reasonably related to, or to be reasonably implied from those), MyConstruct will notify you and seek your consent.
Whenever reasonably practicable, MyConstruct will seek such consent in advance of, but in any case as soon as practicable after, such event. At such times, MyConstruct will take reasonable steps to inform you of:
6. Records containing personal information
The Act allows individuals to access and (if appropriate) to correct or to update the records held containing personal information relating to themselves.
Subject to the provisions of the Act, on request MyConstruct will arrange access for you to inspect your personal information held by MyConstruct. If, following such inspection, you wish to update or correct any item or items of your personal information, arrangements will be made for you to apply for such update or correction.
MyConstruct will not disclose your personal information to third parties unless you consent or have already consented to such disclosure where such disclosure is permitted, or required, under the Act or other legislation.
MyConstruct will not disclose your personal information to overseas recipients.
8. Information storage and security
Personal information is stored electronically.
9. Children's Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
10. GDPR Compliance
GDPR (General Data Protection Regulation); the European Union's data protection law came into effect on 25 May 2018. This new legislation covers personal data collection and the privacy of EU residents. These new regulations also address doing business with EU residents or businesses – or in the event of collecting email addresses from visitors to our website from the EU. In the event of reselling international products, the GDPR also influences who will and will not be supplied to.
In addition to the personally identifiable information (personal data) listed above for consumers, the GDPR also recognises (without limitation);
MyConstruct Pty Ltd does not store any Credit Card or bank account details of our customers or staff. All payment management is processed via protected and encrypted PCI compliant 3rd parties Xero and Stripe.
11. Service Providers
We may employ third-party companies and individuals due to the following reasons:
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose. We have reviewed the GDPR compliance of our 3rd parties and will only continue services where compliance is active.
12. Links to Other Sites
13. Data breaches
We take our users personal data, business information and our system security very seriously. These are a few implemented procedures and methods that we take:
A personal data breach refers to a breach of security that can lead to accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed. Our duty is to keep our users information safe, and report certain types personal data breach to the relevant supervisory authority within 72 hours and inform affected individuals without undue delay.
14. Risks of using the Internet
Transmitting information via the Internet carries a security risk, which MyConstruct cannot and will not attempt to control. Before using the Internet for communication, please assess the attendant risks, and proceed only if you are prepared to accept those risks.
15. Opting out
If you do not wish to receive direct marketing communications from MyConstruct, which may include information about services, products and events, you can opt out at any time by writing to The Privacy Officer, MyConstruct, Suite 401, 55 Plaza Parade, Maroochydore Queensland 4551 or emailing your request.
Disclosure to third Parties
If you do not wish to allow MyConstruct to supply your personal information to third parties (sponsors and business partners of MyConstruct), you can opt out at any time by writing to The Privacy Officer, MyConstruct, Suite 401, 55 Plaza Parade, Maroochydore Queensland 4551 or emailing your request.
16. Accountability, feedback and complaints
We welcome any feedback you may care to provide concerning our privacy policies or practices.
If you wish to provide any feedback, are unhappy with the way in which MyConstruct manages your personal information or wish to report a breach we encourage you to contact our Privacy Officer by email.
MyConstruct is committed to dealing with complaints and grievances in a timely and effective manner. Our complaints process is fair and transparent, enabling issues to be addressed effectively and efficiently.
All complaints and grievances, including actions taken and their outcomes, are recorded in the MyConstruct complaints register.
Each complaint instigates a revision of the current process and, where necessary, changes to procedures are made.
You can obtain more information about your rights and about remedies of any breaches from the Office of the Australian Information Commissioner on 1300 363 992 or by visiting the Australian Government website.
Last reviewed 8th of November 2022